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Supply chain management (SCM)is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers. Supply Chain Management spans all movement and storage of raw materials, work-in-process inventory, and finished goods from point-of-origin to point-of-consumption (supply chain)

An illustration of a company's supply chain; the arrows stand for supplier-relationship management, internal SCM and customer-relationship management (cf. Chen/Paulraj, 2004)